5 ways to optimise the car insurance customer journey
In today’s competitive car insurance market, creating a smooth and satisfying car insurance customer journey is more important than ever. Customers expect [...]
How does CCM factor into the digital transformation in finance
Did you know that over 70% of financial institutions are accelerating their digital transformation efforts to stay competitive in today’s fast-paced market? [...]
Understanding the European Accessibility Act (EAA) and Its Impact on UK Insurance Companies
Understanding the European Accessibility Act (EAA) and Its Impact on UK Insurance Companies The European Accessibility Act (EAA) is a significant [...]
Sefas Is Attending The Digital Transformation In Insurance Conference
Sefas’s Head of Financial Services Markets Karen Peters will be attending the Digital Transformation in Insurance Conference 2024, taking place from May [...]
Quadrant SPARK Matrix names Sefas CCM Technology Leader
SPARK Matrix Technology Leader awarded by Quadrant to Sefas for Customer Communication Management in Q1 2024 CLICK HERE TO READ [...]
Multi-Channel Strategy Or Omni Channel? Which Should You Use?
As we head into 2024 it is more important than ever to have a concrete marketing strategy to support your marketing efforts. [...]
What Is Insurtech And How Will It Evolve Customer Communications?
Sefas’s Head of Financial Services Markets Karen Peters will be attending the Digital Transformation in Insurance Conference 2024, taking place from May [...]
How To Provide Great Customer Engagement In Banking
What is customer engagement? Customer engagement is how your business (in this case, a bank) interacts with its customers and develops a [...]
8 Ways You Can Create Ideal Insurance Communications
Sefas’s Head of Financial Services Markets Karen Peters will be attending the Digital Transformation in Insurance Conference 2024, taking place from May [...]
How To Create Digital Customer Communications In Business
Communication with customers can be one of the most difficult aspects of business to get right. On the one hand, effective customer [...]