Customer Communication Management (CCM) is crucial in modern business communication, enabling organisations to deliver consistent, personalised and efficient interactions across multiple channels. [...]
Businesses need to communicate with their customers in a personal, consistent and timely way. This is where Customer Communication Management (CCM) comes [...]
Learn more about Accessible Communications solutions by Sefas By default, a standard PDF is not accessible to people with disabilities, [...]
Strategies to Improve Accessible Communication Fact: Companies that invest in digital accessibility often see a return on investment (ROI) of [...]
The Challenges in Managing Accessible Communications Fact: 71% of customers with disabilities will leave a website that is difficult to [...]
Legal Requirements for Accessible Communications Fact: Inaccessible workplace environments and communication methods are major barriers to employment for people with [...]
The Opportunities of Accessible Information Fact: Over 1 billion people, approximately 15% of the world's population, live with some form [...]
The customer onboarding process is one of the most critical stages in building a long-term relationship with your customers. It's your first [...]
Digital communications in banking have become essential for staying connected with customers. Over the years, banks have shifted from traditional methods like [...]
Our lives would not be the same without health insurance, which provides access to important medical care and financial protection. The health [...]
